Friday, 26 December 2014

Cpsvc.exe is unable to start because of logon failure Citrix Presentation Server 4.5/XenApp 5.0 on Windows 2003 servers

As per the snapshot below Cpsvc.exe is unable to start because of logon failure. Either we need to put the password again or reset the password for this account.
Important Note: You can only run this tool on servers running Citrix Presentation Server 4.5/XenApp 5.0 on Windows 2003 servers. It does not work on earlier or later versions of Citrix Presentation Servers or on Windows 2008 and Windows Vista or later.

The Citrix Print Manager service is configured to run with a local user account called Ctx_CpsvcUser, which is created during the Presentation Server 4.5 installation. If this user account is deleted or corrupted, client printing does not function properly and printer autocreation might fail.
CtxCpsvc10.exe is a command line tool that re-creates (if deleted) the Ctx_CpsvcUser account and checks and assigns all required access permissions.

The tool actually implements the exact same procedure described in CTX113555 – Permissions and Rights Required for Ctx_CpsvcUser Account. Refer to this article for detailed information to understand how it works.

It also adds some new features, such as supporting renamed or re-created ICA-TCP listeners.
CtxCpsvc10.exe is a platform language-independent tool; it can be run on any language or Multilingual User Interface (MUI) package installed on servers running Windows Server 2003.